Hyderabad, August 18, 2025—AI-powered citizen services are coming directly to your doorstep in Telangana, with the government’s ambitious plan to reach one crore people—that’s 10 million—by 2027, IT and Industries Minister Duddilla Sridhar Babu announced today. This is among India’s biggest pushes for using artificial intelligence (AI) in public services, and it could change how you experience everything from healthcare to education and even property records.
What’s the big news?
At a special training programme for 250 government officials in Hyderabad, Sridhar Babu said Telangana is not just reacting to problems—but using AI to find solutions before people even ask for them. The state is rolling out its “AI-Led Digital Transformation—Champions & Catalysts Programme,” a three-month bootcamp where officers from 20 departments will learn hands-on AI skills, guided by tech experts. The aim? To deliver over 300 types of services—like healthcare, education, and agriculture—using AI-powered platforms that make life easier for people in cities, towns, and villages.
In simple terms: If you’re a farmer, you could get crop advice from an AI chatbot. If you’re a student, you might learn with an AI tutor. And if you need a property document, you could get it processed in minutes, not days.
How Will AI-Powered Public Services Reach You?
Telangana is putting a world-class AI innovation hub right in Hyderabad, along with a new AI City and an AI University. But the real magic is happening behind the scenes. The state is launching India’s first AI-based digital public infrastructure, a shared, open-source platform called the Telangana Data Exchange (TGDeX) that makes it easy for government, businesses, and startups to build and share AI tools for public good.
Here’s how it works:
Imagine a marketplace where hospitals, schools, and government offices can safely exchange data and AI models, with strict privacy rules. This platform will be used to pilot new services in healthcare (like disease detection), agriculture (like crop alerts), education (like personalized learning), and governance (like grievance redressal).
Officials say the focus is on making AI accessible—even in villages with slow internet or limited smartphone access. “Whether you’re in Hyderabad or a remote village, you’ll get the same fast, reliable, and easy-to-use AI services,” Minister Sridhar Babu said.
Why Is Telangana Leading India’s AI Revolution?
Telangana is no stranger to tech. The state launched its AI policy in 2020, and today it’s home to hundreds of startups working on AI-driven solutions for real-world problems. The government is also running a grand challenge for AI startups, offering grants and real-world pilots in health, education, and transport—helping local innovators get noticed and scale up.
Sridhar Babu said the goal is to make Telangana the AI capital of the world—not just India—by creating thousands of new jobs and attracting global companies like Microsoft and Intel to set up shop here. The state’s new AI hub will have labs, training centers, and startup spaces, and plans to train at least 50,000 young people in AI skills, creating 10,000 new jobs in three years.
AI Training for Officers: The Secret Sauce
But technology alone isn’t enough. The government knows that for AI to work, people must understand it. That’s why every department—from health to police to education—will appoint an AI nodal officer trained to lead AI projects. The three-month training programme isn’t just for techies; it’s for all kinds of officials, so that AI becomes a tool for everyday problem-solving.
In the next three years, the government wants to boost the productivity of 2 lakh (200,000) officials by more than 20%—all by letting AI do the boring paperwork, while humans focus on decisions that need empathy and common sense.
What Does This Mean for You?
If you live in Telangana, expect changes soon. The government’s roadmap shows AI-powered services will roll out in phases, starting with pilots in high-impact areas like health, education, and agriculture. If you’re a student or a young professional, there’s never been a better time to learn AI skills, with new courses and startup opportunities on the horizon. If you’re in another state, Telangana’s model could inspire similar moves where you live.
Officials say the focus is on transparency, ethics, and accountability—so you can trust the AI services you use every day. “We want AI to make life easier, not harder,” one senior official said.
The Bottom Line
Telangana’s bold move to bring AI-powered citizen services to the masses is a first in India—and a model for the world. Over the next three years, expect faster, smarter, and more personalized interactions with government, whether you’re applying for a college seat, checking your pension, or reporting a pothole in your street. It’s not just about technology, but about people first—and that’s what makes this story matter.